Shared WhatsApp Team Inbox for Sales and Support
Give your whole team one WhatsApp inbox. Assign chats, add private notes, use quick replies, and never share a personal number again.
One inbox for everyone
Your sales and support teams handle every WhatsApp chat from a single shared view.
Assign and route
Route conversations to the right agent and keep ownership clear.
Private notes
Add internal notes and context that customers never see.
Quick replies
Answer common questions instantly with saved canned responses.
Collaborate without the chaos
No more forwarding screenshots or sharing a phone. Everyone works from the same inbox, sees the full history, and knows who is handling what. Conversations stay organized even as volume grows.
- Conversation assignment and ownership
- Internal notes for handoffs
- Labels and tags to organize chats
Faster replies, happier customers
Quick replies and a clean layout help agents respond in seconds. Because the whole team shares context, customers never have to repeat themselves.
- Saved canned replies
- Full contact and conversation history
- Unread and assignment views
Frequently asked questions
Can multiple agents use one WhatsApp number?
Yes. The shared inbox lets your entire team work on one official WhatsApp Business number at the same time, with assignment to keep things organized.
Do customers see internal notes?
No. Internal notes are private to your team and are never sent to the customer.
Can I limit what agents can see?
Yes. Roles control access, so agents see the inbox and contacts while admin settings stay restricted.
Bring your team into one inbox
Handle every WhatsApp conversation together on one business number.