Analytics

WhatsApp Analytics and Reporting

Know what is working. Track delivery, read rates, response times, and team performance across every WhatsApp conversation and campaign.

Campaign metrics

Sent, delivered, read, and failed counts for every broadcast.

Response times

See how quickly your team replies and where to improve.

Agent performance

Understand workload and output across the team.

Clear dashboards

Readable charts that turn raw activity into decisions.

Replace guesswork with numbers

When you can see delivery and read rates next to response times, it becomes obvious what to do more of. Analytics turns your WhatsApp activity into a clear picture of performance.

  • Per campaign delivery and read reporting
  • Conversation volume over time
  • Team and agent breakdowns

Reporting your whole team can use

Dashboards are built to be read at a glance, so managers get the summary and agents see their own numbers. No spreadsheets required.

  • Visual dashboards
  • Trends over time
  • Exportable views for sharing

Frequently asked questions

What WhatsApp metrics can I track?

You can track sent, delivered, read, and failed message counts, response times, conversation volume, and agent performance.

Can I see per campaign results?

Yes. Each broadcast has its own report showing exactly how it performed.

Is reporting available to the whole team?

Yes. Managers see team wide reporting and agents can see their own activity, based on role.

Measure what matters on WhatsApp

Turn every conversation and campaign into clear, useful numbers.